Policies / 05

Clear terms.
No hidden noise.

A plain-language overview of how website enquiries, payments and project administration are handled.

01

Privacy

Information submitted through this website is used only to respond to enquiries, prepare quotations, administer projects and meet reasonable legal or accounting obligations. We do not sell personal information.

02

Payments

Online card payments are processed by Stripe. FBA Audio does not receive or store full card details. Always confirm the amount and payment reference before completing checkout.

03

Quotes & booking

A quotation does not reserve equipment, crew or a date unless the booking has been accepted under the terms provided with that quotation. Project-specific terms take precedence over this general website summary.

04

Changes & cancellation

Event changes can affect equipment, staffing, transport and venue access. Any cancellation, postponement or scope change will be handled under the terms agreed for the project and may affect the final cost.

05

Website use

Website content is provided for general information about FBA Audio services. We aim to keep it current, but specifications, availability, pricing and service scope may change.

06

Questions

If you need a copy of project terms, payment confirmation or clarification about personal information, contact us directly using the details on the Contact page.